Andy responded promptly, arranged to come round very quickly.
Unfortunately this scenario crops up quite often when I go out to visit clients. I hear often that the electricians turn up hours after they had arranged, or in some cases nota at all. This understandably leads to much frustration on the customers part and a general distrust of electricians in general.
I have to say that this kind of 'problem' is very common within the trade. Hardie Electrical Ltd. however pride themselves on professional service and I understand that time is very valuable.
I offer full flexibility with my appointments – there is no need for you to take time off work and wait for me. I offer free out of hours and weekend quotation visits. I will turn up when I say I will. All my customers are important to me and when I say no job too small I mean just that. Whatever your requirements you will be
treated in a professional and courteous manner. I will respect your home – that means I will tidy up after myself and keep disruption to a minimum. I will talk
to you in plain English and not frighten you with technical jargon. My quotations are competitive and will always be supplied in writing.
I discussed in a recent blog about what to look for when receiving quotations from trades persons. Just to refresh on the fundamentals – always ask for your quote in writing with a full description of the works going to be undertaken included. And always ask for a number of quotes – don't just settle on one quote ask for a minimum of three quotes.
When you have accepted a quote off me and you become a customer of Hardie Electrical Ltd., I don't expect you to fit around us, I fit around you. I offer flexible working arrangements. Basically speaking, I look after you from the first contact, through to job completion – in fact all my work is guaranteed for 6 years by a third party (NICEIC) Just so you know, I am an NICEIC registered electrician and I always will be.
So what else can you expect from Hardie Electrical Ltd?
I believe its the small detail that sets me out from the rest. Not only am I passionate about my service, but I also present myself in a professional way. For a start, I wear full Hardie Electrical Ltd. uniform – I believe smart presentation presents a good first impression. I take great care in ensuring the image of Hardie
Electrical Ltd. as a professional business is maintained in all areas. My van is fully sign written and well maintained. Again, it's the basics. A well
maintained van shows care is taken and I am who I say I am. Of course this is not the only thing you should be looking out for, but I do think it's important to know
who is turning up at your front door.
Hardie Electrical Ltd. is based in Bridge of Don and provides a range of electrical services to Aberdeen and surrounding areas.
For more information on who I am and to request a free quote, please give me a call on 01224 600105
